What is Reimagine SamTrans?
Reimagine SamTrans will evaluate each SamTrans bus route, as well as the entire bus system, in light of changing travel patterns and needs. We will look at every element of the SamTrans system, from customer experience, to route design, to how often the buses run, to efficient and effective operations practices, and more.
In summer 2019, the San Mateo County Transit District launched Reimagine SamTrans, a comprehensive operational analysis (COA) of the SamTrans bus system. Over the course of 18 months, Reimagine SamTrans will evaluate its current service through three phases. The goals of Reimagine SamTrans are to:
Improve the
experience for existing
SamTrans customers
Grow new and more
frequent ridership
on SamTrans
Build SamTrans’ efficiency
and effectiveness as a
mobility provider
Shape the Future of SamTrans
Reimagine SamTrans will utilize data and public input to identify ways to improve SamTrans bus service. Our Fall 2019 community survey is now closed and we are analyzing the responses from almost 3,000 participants. Check back soon for an overview of what we heard from you.